FunnelSafeAI ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at funnelsafeai.com and funnelsafeai.ca, use our compliance review services, or otherwise interact with us.
As a company dedicated to helping others protect their data and maintain compliance, we hold ourselves to the highest standards of data privacy. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you interact with our services, including:
- •Contact Information: Name, email address, phone number, company name, and job title when you fill out our contact form, request an assessment, or subscribe to updates.
- •Account Information: Login credentials and profile details if you create an account to access our compliance tools.
- •Service Data: Ad copy, creative assets, funnel URLs, landing page content, and other marketing materials you submit for compliance review.
- •Communications: Messages, feedback, and correspondence you send to us through email, chat, or other channels.
- •Payment Information: Billing details processed through our secure third-party payment processor. We do not store full credit card numbers on our servers.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- •Device Information: Browser type, operating system, device identifiers, and screen resolution.
- •Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
- •Log Data: IP address, access times, and server log information.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including business partners, marketing platforms, and publicly available databases, which we may combine with other information we collect about you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- •Service Delivery: To provide, maintain, and improve our ad compliance review, funnel safety scanning, and ongoing monitoring services.
- •Communication: To respond to your inquiries, send service-related notifications, and provide customer support.
- •Personalization: To tailor our services and recommendations to your specific compliance needs and industry vertical.
- •Analytics: To understand how our website and services are used, identify trends, and improve user experience.
- •Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
- •Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- •Marketing: With your consent, to send you information about new services, features, and compliance updates that may be relevant to your business.
4. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- •Encryption of data in transit (TLS 1.2+) and at rest
- •Regular security assessments and vulnerability testing
- •Access controls and authentication requirements for personnel
- •Secure data storage with reputable cloud infrastructure providers
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specific retention periods include:
- •Account Data: Retained for the duration of your account and for 30 days following account closure.
- •Service Data: Compliance review materials are retained for 90 days after the review is completed, unless you request earlier deletion.
- •Communication Records: Retained for up to 2 years for quality assurance and dispute resolution purposes.
- •Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical analysis.
You may request deletion of your personal information at any time by contacting us at [email protected].
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- •Access: Request a copy of the personal information we hold about you.
- •Correction: Request correction of inaccurate or incomplete personal information.
- •Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- •Portability: Request a portable copy of your data in a structured, machine-readable format.
- •Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
- •Restriction: Request that we restrict the processing of your personal information under certain circumstances.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- •Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purposes, and the categories of third parties with whom we share it.
- •Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- •Right to Opt-Out of Sale/Sharing: We do not sell your personal information. If this practice changes, we will provide a clear opt-out mechanism.
- •Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
- •Right to Correct: You may request correction of inaccurate personal information.
- •Right to Limit Use of Sensitive Information: You may request that we limit the use and disclosure of your sensitive personal information.
To exercise these rights, contact us at [email protected]. We will verify your identity before processing your request and respond within 45 days.
8. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above, as well as:
- •Legal Basis for Processing: We process your personal data based on consent, contractual necessity, legitimate interests, or legal obligation.
- •International Transfers: When we transfer data outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
- •Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
10. Third-Party Services
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may use third-party service providers for analytics, payment processing, email delivery, and other operational functions. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.
11. Children's Privacy
Our services are designed for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Effective Date" at the top of this page and, where appropriate, provide additional notice through email or a prominent notice on our website. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to all privacy-related inquiries within 30 days of receipt.